Customer Support

Customer Support

Fortisphere is committed to delighting our customers, and thus have established a rigorous customer support program.

• Knowledge Base
• Service Request Manager
• Online User Forums
• Notifications and Alerts
• Documentation

• Service Request Manager, with a target response time of four hours during normal business hours, available online or by emailing support@fortisphere.com
• Two Named Technical Contacts from your company who may contact Fortisphere Technical Support for all issues

• HotFixes and Inline Releases
• Service Packs
• New Versions
• Access to Beta product